Drain Cleaning in New London

What's Slowing Your Drains Matters Before You Choose a Fix

A drain that runs slowly or backs up repeatedly in a New London home is not always an easy fix. Older properties across the Jefferson neighborhood, the Hempsted Historic District, and along Colman Street often have plumbing that is several decades old — cast-iron and clay-tile pipes where buildup forms differently than in modern PVC systems. Before our team recommends a cleaning method, we inspect the inside of the line.

At Mom & Pop Plumbing, our licensed plumbers use camera inspections to identify the root cause of the problem: grease buildup, soap scum, root intrusion, or a structural issue such as an offset joint. Then, we select the right method — hydro jetting for heavy buildup, snaking for localized clogs, or a combination if the line needs multiple interventions. You get upfront pricing and a clear explanation before any work begins.

Set up a drain cleaning service in New London. Call (860) 772-0622 or reach us online.

Camera Inspection: What We Look for Before Cleaning

Sending a snake into a slow drain without first inspecting the line risks treating a symptom rather than the cause. In older homes, what seems like a simple clog can sometimes be an early sign of root intrusion or a deteriorating pipe wall.

Our technicians insert a high-resolution camera into the drain line and run it through the system, noting:

• Grease and soap buildup – Heavy deposits along the inner pipe walls reduce flow and eventually block the line completely. The camera shows how extensive the buildup is and where it is concentrated, so we apply the cleaning approach where it will do the most good.
• Root infiltration – Properties with mature trees on or near the lot are particularly prone to this. Roots enter through joint gaps and grow inward. The camera confirms whether roots are present and how far they have traveled, which determines whether jetting alone is sufficient or whether cutting and follow-up repair are needed.
• Pipe offset or damage – Sections of older pipe can shift, sag, or crack. In homes near the waterfront or those built on fill, ground movement is a contributing factor. Finding an offset pipe early avoids a scenario where aggressive cleaning worsens the damage.

Once the inspection is complete, our technicians review the footage with you, explain what was found, and confirm the plan before any cleaning begins.

Hydro Jetting vs. Snaking: Choosing the Right Method

Both hydro jetting and drain snaking clear blockages, but they function differently and suit different situations.

Snaking uses a rotating cable to break up or retrieve material causing a clog. It is well-suited for localized obstructions, such as a hairball in a bathroom drain, a grease plug near the P-trap, or a small root mass in an accessible section of line. It is quick, targeted, and suitable when the rest of the line is in good condition.

Hydro jetting uses high-velocity pressurized water to clean the interior walls of pipes. It removes grease films, root fragments, mineral deposits, and accumulated debris along the entire length of the section. For properties with recurring drain issues or lines that haven't been serviced in years, jetting provides more thorough cleaning and helps extend the time until the next maintenance is needed.

Our team evaluates each case individually. For a bathroom drain clog in a recently renovated unit near Harbor Towers, snaking is usually the appropriate option. For a kitchen line in a multi-family property in the Jefferson area that has backed up twice in two years, jetting is almost always the most effective choice.